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AI Voice Systems for Construction & Restoration

Water, fire and storm damage calls arrive at 3am from people having a very bad night. Voicemax answers immediately, captures loss details and dispatches your crew while competitors are still asleep.

Most systems are live within a week.

150+

Businesses supported by our team

20+

Industries with live voice systems

99.9%

Platform uptime across deployments

The problem

The operational challenge

The pressures we see most often on construction & restoration phone lines.

Losses happen overnight

Water and fire damage do not wait for business hours, and the first responder on scene wins the job.

Insurance detail is critical

Carrier, claim number, loss type and cause must be captured correctly or the job stalls at billing.

Storm events overwhelm capacity

A single weather event produces hundreds of calls in hours, far beyond any phone room.

What the agent handles

Tasks the AI handles

  • Take emergency loss calls 24/7 and dispatch crews
  • Capture loss type, cause, extent and property details
  • Collect insurance carrier and claim information
  • Prioritise by severity and mitigation urgency
  • Book estimates and inspections for non-emergency work
  • Absorb catastrophe-event call surges

Most systems are live within a week.

Integrations

Integrates with your software

  • Xactimate
  • DASH
  • Encircle
  • JobNimbus
  • CompanyCam
  • ServiceTitan

Bookings, records, and follow-ups are written into your existing systems in real time.

How it gets built

How it gets built

We map how construction & restoration handle calls today, design the system around it, and manage it from there.

01

Discovery

We begin by learning how calls actually move through your business.

02

System design

We draw the system around what we found, not around a template.

03

Build and integration

We build it and wire it into the tools your team already uses.

04

Testing and optimisation

We run it against real call scenarios and fix what breaks, before a customer ever hears it.

05

Deployment

We move your traffic across with monitoring and escalation already switched on.

06

Continuous improvement

Live calls become the feedback loop, and the system keeps getting better from there.

See the full process

FAQ

Common questions

Can it dispatch crews overnight?
Yes. Emergency loss calls follow your dispatch protocol immediately — the agent captures the loss, assesses urgency and contacts the on-call crew, so response time does not depend on someone waking up to a voicemail.
What happens during a major storm event?
Concurrent capacity scales with the event. Where a phone room saturates at a handful of simultaneous calls and everything else is lost, the agent handles hundreds in parallel and triages by severity.
How quickly can we go live?
Most businesses are live within a week, sometimes sooner. We handle everything from call routing to conversation design during onboarding.
Do callers know it is an AI?
Our voice agents are trained to sound natural, warm, and professional, and they disclose it honestly when asked. Most callers simply notice that the phone was answered right away.
Do we have to change our phone number?
No. We integrate with your existing phone system through simple call forwarding. Your number stays the same.

Related

Other industries we serve

HVAC & Plumbing Supply

Contractors call from the job site needing a part number, a price and a pickup time — right now.

Read more

Dumpster Rental Companies

Dumpster rental is a same-day decision made by someone standing in a driveway.

Read more

Junk Removal Companies

Junk removal is an impulse purchase with a short window.

Read more

Next step

Considering AI voice for your business?

Schedule a time to talk with our team.

Most systems are live within a week.