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Retail & Commercial

AI Voice Systems for Auto Dealerships

Sales inquiries, service bookings and parts questions arrive constantly across three departments. Voicemax answers every call, routes correctly and books service without losing a single up.

Most systems are live within a week.

150+

Businesses supported by our team

20+

Industries with live voice systems

99.9%

Platform uptime across deployments

The problem

The operational challenge

The pressures we see most often on auto dealerships phone lines.

Sales calls go unanswered

A buyer calling about a listed vehicle who reaches voicemail is at the next dealership within the hour.

Service scheduling load

Service departments field enormous booking volume that ties up advisors who should be writing repair orders.

Three departments, one impression

Sales, service and parts all take calls, and misrouting frustrates customers immediately.

What the agent handles

Tasks the AI handles

  • Answer vehicle availability and pricing inquiries
  • Book service appointments by vehicle and service type
  • Route calls across sales, service, parts and finance
  • Capture trade-in details and appraisal requests
  • Answer recall, warranty and service status questions
  • Handle test drive scheduling

Most systems are live within a week.

Integrations

Integrates with your software

  • CDK Global
  • Reynolds and Reynolds
  • Dealertrack
  • VinSolutions
  • Xtime
  • DealerSocket

Bookings, records, and follow-ups are written into your existing systems in real time.

How it gets built

How it gets built

We map how auto dealerships handle calls today, design the system around it, and manage it from there.

01

Discovery

We begin by learning how calls actually move through your business.

02

System design

We draw the system around what we found, not around a template.

03

Build and integration

We build it and wire it into the tools your team already uses.

04

Testing and optimisation

We run it against real call scenarios and fix what breaks, before a customer ever hears it.

05

Deployment

We move your traffic across with monitoring and escalation already switched on.

06

Continuous improvement

Live calls become the feedback loop, and the system keeps getting better from there.

See the full process

FAQ

Common questions

Can it book service appointments?
Yes, against live service capacity by vehicle, service type and advisor. Service booking is the highest-volume call type at most dealerships and the one that most reliably ties up staff who should be with customers.
Will it capture trade-in information?
It captures year, make, model, mileage and condition, creates the lead in your CRM and routes it to the right desk, so appraisal requests do not die in a voicemail box.
How quickly can we go live?
Most businesses are live within a week, sometimes sooner. We handle everything from call routing to conversation design during onboarding.
Do callers know it is an AI?
Our voice agents are trained to sound natural, warm, and professional, and they disclose it honestly when asked. Most callers simply notice that the phone was answered right away.
Do we have to change our phone number?
No. We integrate with your existing phone system through simple call forwarding. Your number stays the same.

Related

Other industries we serve

Cannabis Dispensaries

Product availability, pricing and compliance questions come in all day while your budtenders serve a queue.

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Printing & Signage Companies

Every print job starts with a specification conversation, and most of them happen by phone.

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Manufacturing Companies

Order status, RFQs and technical questions arrive on a line that nobody in operations has time to staff.

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Next step

Considering AI voice for your business?

Schedule a time to talk with our team.

Most systems are live within a week.