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Beauty & Wellness

AI Voice Systems for Pet Grooming & Boarding

Grooming appointments, boarding reservations and holiday demand all land on one phone while your team is handling animals. Voicemax books by breed, size and service, and manages peak-season capacity.

Most systems are live within a week.

150+

Businesses supported by our team

20+

Industries with live voice systems

99.9%

Platform uptime across deployments

The problem

The operational challenge

The pressures we see most often on pet grooming & boarding phone lines.

Staff have their hands full

Literally. Groomers and kennel staff working with animals cannot answer phones.

Holiday boarding chaos

Thanksgiving and Christmas boarding sells out in a rush of calls nobody can absorb.

Breed and size complexity

Grooming duration and pricing vary enormously by breed, size and coat condition.

What the agent handles

Tasks the AI handles

  • Book grooming by breed, size, coat and service
  • Take boarding and daycare reservations
  • Verify vaccination requirements before booking
  • Manage holiday capacity and waitlists
  • Quote pricing by breed and service level
  • Send reminders and pickup notifications

Most systems are live within a week.

Integrations

Integrates with your software

  • Gingr
  • PawPartner
  • Kennel Connection
  • Vagaro
  • Time To Pet
  • Square

Bookings, records, and follow-ups are written into your existing systems in real time.

How it gets built

How it gets built

We map how pet grooming & boarding handle calls today, design the system around it, and manage it from there.

01

Discovery

We begin by learning how calls actually move through your business.

02

System design

We draw the system around what we found, not around a template.

03

Build and integration

We build it and wire it into the tools your team already uses.

04

Testing and optimisation

We run it against real call scenarios and fix what breaks, before a customer ever hears it.

05

Deployment

We move your traffic across with monitoring and escalation already switched on.

06

Continuous improvement

Live calls become the feedback loop, and the system keeps getting better from there.

FAQ

Common questions

Can it price grooming by breed?
Yes. Your breed, size and coat-condition pricing matrix is mapped during onboarding, so quotes are accurate and the booking gets the right duration instead of running an hour over.
Does it check vaccination requirements?
It confirms required vaccinations before completing a boarding or daycare reservation and flags anything missing, which keeps compliance conversations off your check-in desk.
How quickly can we go live?
Most businesses are live within a week, sometimes sooner. We handle everything from call routing to conversation design during onboarding.
Do callers know it is an AI?
Our voice agents are trained to sound natural, warm, and professional, and they disclose it honestly when asked. Most callers simply notice that the phone was answered right away.
Do we have to change our phone number?
No. We integrate with your existing phone system through simple call forwarding. Your number stays the same.

Next step

Considering AI voice for your business?

Schedule a time to talk with our team.

Most systems are live within a week.