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Professional Services

AI Voice Systems for Law Firms

A potential client with a legal problem calls three firms and retains whoever answers. Voicemax answers first, screens for conflicts and case type, and books the consultation before the other two call back.

Most systems are live within a week.

150+

Businesses supported by our team

20+

Industries with live voice systems

99.9%

Platform uptime across deployments

The problem

The operational challenge

The pressures we see most often on law firms phone lines.

Callers retain whoever answers

Legal intake is a race. The firm that picks up live wins a disproportionate share of cases.

Attorneys cannot be interrupted

Lawyers in court, deposition or client meetings cannot answer, which is most of the working day.

Unqualified calls consume intake

Wrong practice area, wrong jurisdiction and conflicted callers absorb staff time that should go to viable matters.

What the agent handles

Tasks the AI handles

  • Screen inquiries by practice area and jurisdiction
  • Capture case details for conflict checking
  • Qualify matters against your intake criteria
  • Book consultations directly with the right attorney
  • Answer fee structure and consultation cost questions
  • Route existing client calls to their matter team

Most systems are live within a week.

Integrations

Integrates with your software

  • Clio
  • MyCase
  • PracticePanther
  • Filevine
  • Smokeball
  • Salesforce

Bookings, records, and follow-ups are written into your existing systems in real time.

How it gets built

How it gets built

We map how law firms handle calls today, design the system around it, and manage it from there.

01

Discovery

We begin by learning how calls actually move through your business.

02

System design

We draw the system around what we found, not around a template.

03

Build and integration

We build it and wire it into the tools your team already uses.

04

Testing and optimisation

We run it against real call scenarios and fix what breaks, before a customer ever hears it.

05

Deployment

We move your traffic across with monitoring and escalation already switched on.

06

Continuous improvement

Live calls become the feedback loop, and the system keeps getting better from there.

See the full process

FAQ

Common questions

Can it run a conflict check?
It captures the parties, matter type and jurisdiction needed for a conflict check and creates the record in your practice management system for staff to clear. The agent gathers the information; a person makes the determination.
Does it handle sensitive case details appropriately?
Yes. Deployments run on infrastructure aligned to SOC 2 controls with access, retention and redaction scoped to your obligations, and conversation design keeps the agent within intake — it captures facts, it does not advise.
How quickly can we go live?
Most businesses are live within a week, sometimes sooner. We handle everything from call routing to conversation design during onboarding.
Do callers know it is an AI?
Our voice agents are trained to sound natural, warm, and professional, and they disclose it honestly when asked. Most callers simply notice that the phone was answered right away.
Do we have to change our phone number?
No. We integrate with your existing phone system through simple call forwarding. Your number stays the same.

Related

Other industries we serve

Accounting Firms

From January to April your phone volume triples and your capacity does not.

Read more

Insurance Brokerages

Quote requests decay in minutes and claims calls arrive at the worst moment of a client’s week.

Read more

Consulting Firms

Inbound consulting inquiries are rare, valuable and easy to lose.

Read more

Next step

Considering AI voice for your business?

Schedule a time to talk with our team.

Most systems are live within a week.